Shipping & Handling
Q: How long will it take for you to process and ship my order?
A: We will process and ship out orders within 1 - 2 business day.
Q: Where do you ship to? Do you ship internationally?
A: We ship to: US, Austria, Australia, Belgium, Denmark, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Mexico, Singapore, South Korea, Sweden, Switzerland, United Kingdom
Q: How long will it take for my order to arrive?
A: Arrival time will depend on the shipping distributor you choose during checkout. Delivery times can vary depending on the shipping method, distance, and potential delays (weather, holidays, unforeseen circumstances).
Domestic Shipping Times:
International Shipping Times:
Q: My package says it's delivered but I can not find it anywhere / My package is lost
A: Please check your surroundings and with your neighbors. We have no control over how the shipping distributors process and deliver the packages. Please contact the shipping provider you chose and ask them to backtrack to see where your package is.
Q: My package is going to arrive too late due to delays, can I get a refund?
A: We will only provide a refund if the product is returned to us in perfect, sealed, re-sellable condition. We are not responsible for potential delays caused by the shipping distributors.